Service Highlights
- Lock changes on vacated units
- Authority documents checked first
- Coordination with landlords and property managers
- Rekeying and new keys
- Photos for records on request
Changing locks on someone’s home is a serious step, and the law controls when and how it can be done. We work with landlords, owners and enforcement officers who have the right paperwork.
Who calls us about this
- A landlord has lawful possession after a tenant has left.
- A bailiff or enforcement officer has an order to secure a property.
- An owner has taken possession after a sale or a foreclosure.
- A property manager needs locks changed on a vacant unit.
How the visit goes
- You tell us what the situation is and who is requesting the work.
- We ask for the order, notice or agreement that gives authority.
- We change or rekey the lock and hand over the keys to the correct person.
- We give a brief record of the work if you need one.
What we look at
- The order, notice or agreement that gives authority
- Who is to receive the new keys
- Whether belongings remain in the unit
- How many locks and doors are involved
What affects the price
The number of locks, the lock type and the time of day.
Before you call
Have the order, notice or agreement available, and ID. Tell us if belongings are in the unit.
When this is not the right fix
We will not change locks to lock out a tenant without lawful authority. If we cannot verify that authority, we will decline.
Frequently Asked Questions
Can a landlord ask you to change the lock any time?
No. Rules on when a landlord may change locks and enter a unit are set by law. We ask for the documents that show the right to act.
Do you work with bailiffs?
Yes, we can meet a bailiff or an enforcement officer who holds a valid order and change locks as directed by them.