Service Highlights
- Condo and apartment mailbox locks
- Rekey or replace
- New keys supplied
- Lockout opening
- Guidance on who is responsible
Mailbox locks in condos and apartments are small and easy to lose keys for. The trick is knowing who controls the lock before it is changed.
Who calls us about this
- A tenant lost a mailbox key.
- A lock has jammed.
- A lock was damaged.
- A manager wants locks changed between tenants.
How the visit goes
- We find out who controls the mailbox.
- We open, repair or replace the lock.
- We replace the lock with new keys supplied, or rekey it.
- We test the lock and the keys.
What we look at
- Who owns the mailbox
- The lock type
- Whether keys are shared
- Any building rules
What affects the price
The lock type and whether it is rekeyed or replaced.
Before you call
Get permission from the property manager if the mailbox is not yours.
Good to know
Mailbox locks are cheap to replace but awkward to reach without the right tool, and the key question is often who is allowed to change them. In a condo or apartment, the property manager usually decides. Community mailboxes belong to Canada Post. Once permission is clear, the job is quick. Rekeying is an alternative to replacing the lock if you only need new keys.
When this is not the right fix
We do not work on Canada Post community mailboxes; contact Canada Post for those.
Frequently Asked Questions
Who is responsible for my mailbox lock?
It varies. Community mailboxes are Canada Post's. In a condo or apartment, the corporation or landlord usually handles it.
Can you open my mailbox?
We can where the lock is yours or the manager authorizes it.
How long does a replacement take?
Usually a short visit, once we have the right lock.