Service Highlights
- Gearbox and handle repair
- Replacement locks matched to your door
- Alignment of hooks and rollers
- Entry, patio and French doors
- Emergency opening if stuck
Multipoint locks bolt the door at several points along its edge. They are strong when they work and frustrating when the gearbox wears or the door shifts.
Who calls us about this
- The handle will not lift or lower.
- The door will not lock even when the key turns.
- The door is stuck locked.
- A hook or roller is broken.
How the visit goes
- We check door alignment and how the lock engages.
- We identify the brand and the part needed.
- We repair or replace the gearbox or lock.
- We adjust hooks and strikes and test all points.
What we look at
- Handle and gearbox movement
- Hook, roller and bolt alignment
- Strike positions along the frame
- Door movement or seal problems
What affects the price
Brand, part availability and whether the door needs alignment.
Before you call
Send photos of the handle, the lock edge and the brand plate if visible.
Good to know
Multipoint locks lock the door at several points, which makes them strong and also sensitive to alignment. If the handle feels stiff, do not force it; you may break the gearbox. Lifting the handle slightly while turning the key is a sign the door has dropped.
When this is not the right fix
Some brands need parts that must be ordered. We tell you before we start.
Frequently Asked Questions
Why is my handle hard to lift?
The door may have shifted, or the gearbox may be worn. We check alignment first.
Can you get me in if the multipoint lock is stuck?
Often, yes, without damage. We look at the door and lock first.